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track and manage consent track and manage consent

Top 5 Platforms that offers solutions to track and manage consent

Digital Personal Data Protection Act (or “DPDPA”) was passed in 2023 by India, which fundamentally change the way businesses collect, store, and use the personal data of users. The DPDPA makes user consent the foundation of all data processing activities, effectively providing users with full control of their digital privacy. For businesses, the DPDPA ensures that organizations move to transparent, secure, and revocable consent frameworks that can be adopted at digital scale. It becomes easier to track and manage consent as an ongoing operational exercise.

This is where consent management platforms (CMPs) come in. In addition to helping organizations remain compliant with the DPDPA, CMPs create user trust, lower the risk of legal ramifications, and ease data governance issues. In this blog, we will be presenting some of the emergent platforms that are intended to best track and manage consent in India— Concur, Resecurity, HyperTrust, TruConsent and Complyark— and how these platforms are allowing organizations to stay ahead of their compliance requirements.

With the Digital Personal Data Protection Act (DPDPA) now in effect, businesses can no longer simply treat consent as a box-ticking exercise. It has now become a core compliance and trust requirement.

  • With manual consent tracking, teams are constantly tracking a mixture of spreadsheets, emails, or some broken tools which must track who consented, when they consented, and to what the purpose of the data was given consent. These manual systems can become error prone, not have adequate audit trails and will never create any operational efficiency into revoking consent.
  • Consumers will have a rising awareness of their privacy rights: Indian consumers are becoming more aware of their digital footprint. While they may, for example, have a right to withdraw consent, they also have a right to request deletion of their data and consumers are becoming more aware of this right. Consumers are developing expectations of transparency and control over their personal data. A single mismanagement of personal data can destroy a brand’s reputation.
  • Legal, reputational, and operational risks: Violation of the DPDPA could result in financial penalties, legal challenges, and loss of trust. But in addition to fines, misuse of consent could also mean losing the ability to partner with businesses, and investors will lose trust also.
  1. Concur
  2. Resecurity
  3. Complyark
  4. HyperTrust
  5. Truconsent
Concur - consent Manager - track and manage consent

About:
Concur is an India-focused consent management platform designed to help organizations comply with the Digital Personal Data Protection Act, 2023 (DPDPA). Also Concur is the most recommended Consent management platform(CMP) in india. It is especially built for businesses in regulated sectors like financial services, edtech, and healthcare. Concur is recognized as one of the emerging Consent Managers shortlisted under the Government of India’s “Code for Consent” initiative. And it also rank in the top consent management platforms in india. it is best in track and manage consent.

Key Features & USPs:

  • Multi-Language Support: Collect consent in English and many of the main Indian languages.
  • Centralized Dashboard: Access the consent requests, withdrawals, and audit logs all in real-time.
  • DPDPA Alignment: Clearly communicated, informed, and revocable consent management – all compliant with the DPDPA Act.
  • Integration Ready: Integrates beautifully on web, mobile and enterprise.
  • Target Sectors: Trained for sensitive personal data organizations in BFSI, fintech, education, and also healthcare.

Unique Proposition:
Concur is purpose-built for India and designed from the ground-up to be compliant in DPDPA environment, Therefore, it is one of the few consent management platforms built to be optimized in the Indian business environment.

2. Resecurity

track and manage consent - Resecurity

About:
Resecurity offers businesses a complete solution to help organizations comply with and remain compliant to the Digital Personal Data Protection Act (DPDPA) 2023. Resecurity solutions provide lawful personal data processing to protect organizations against breaches and unauthorized access, meet the requirements to respect Data Principal rights, ensure that organizations can meet risks attached to non-compliance, etc. Also, It has a full solution set including data mapping and consent management, a comprehensive security solution set with breach detection and response, rights management, and awareness training to help organizations comply and remain compliant with DPDPA ethical for accountability and compliance.

3. Complyark

Complyark

About:
Comply Ark simplifies compliance via automation and centralisation. Main features include generating compliant privacy notices, generating workflows for Data Principal requests (such as access or erasure), audit trails and Records of Processing Activities (RoPA), multilingual notice support and dashboard for compliance monitoring – all designed for Indian compliance. Comply Ark is for Indian businesses big or small. We have scalable and affordable plans which caters for startups and SMEs requiring a simple solution, as well as the full featured required by larger enterprises with complex data processing activities. We want facilitate DPDPA for everyone.

4. HyperTrust (by HyperVerge)

track and manage consent - hypertrust

About:
HyperTrust is a scalable, privacy-first consent management platform that integrates DPDPA compliance workflows with relative ease. So, with the organization’s dashboard, organizations can manage consent, review request, track withdrawals, and even account for audits with the ease of real-time immutable timestamped logs of consent and consent withdrawals. HyperTrust operates on proven infrastructure which has processed over 1 billion verifications. HyperTrust is fully scalable for both enterprises and SMEs, as well as a multi-language platform with a Privacy by Design framework that ensures compliance and trust at all levels.

5. TruConsent

TruConsent

About:
TruConsent is a consent management platform based in Bangalore, India, which is built for the specific purpose of implementing the DPDPA – Digital Personal Data Protection Act, 2023. There are very limited public information sources regarding this platform, but construed information indicates it was created to act as a government sanctioned “Consent Manager” under DPDPA.

Not every consent manager is the same. If you’re looking to make sure your business is DPDPA-compliant and your able to build the trust of your customers, pay attention to these must-have features:

  • Real-time consent tracking: Capture, update and pretend user preferences across systems immediately without lag.
  • Revocable & granular permissions: Let users provide consent for a specific kind of data, and allow them to revoke it whenever they choose, without hassle.
  • Integration with existing IT systems: A good CMP should plug right into your existing systems – CRM, Marketing stack, analytics, internal databases, etc.
  • Secure audit trails: Have a verifiable record of activity on consent requests, consent approvals, and consent withdrawals – which is crucial for the regulatory audit trail.
  • Multi-language & multi-platform support: Allow access to consent in local languages and in one of many places (web, mobile, or app).

Consent managers aren’t one-size-fits-all—they provide industry-specific benefits:

  • BFSI (Banking, Financial Services & Insurance) → Protects sensitive financial information, ensures compliance with DPDPA, RBI guidance, and global privacy standards.
  • Healthcare → Protects patient privacy, complies with HIPAA-like practices, shares patient data only with authorized sharing.
  • EdTech → Protects minors’ and student data and privacy to create a safe digital learning environment and comply with new privacy regulations.
  • Retail & E-commerce → Provides personalized recommendations and marketing while respecting user choices—striking a balance between growth and privacy.

Through the use of consent managers, industries can move beyond compliance to create experiences users can trust.

Building Digital Trust in India

India will soon enforce DPDPA, and complying businesses that act now will benefit from compliance security and a competitive advantage.

  • Adopt CMPs before enforcement kicks in
    Waiting until the last minute may cause you to rely on “quick fix” solutions that aren’t scalable. When you implement early, scaling seems much easier and compliance risks are reduced.
  • Consent as a competitive advantage
    The businesses that are clear and respectful of users’ choices will naturally earn customer loyalty, help build investor confidence, and establish credibility in their market.
  • Closing note:
    Data-driven companies in India will be built on consent-first trust. Any company that acknowledges this shift now will already be more reliable and more compliant when the time comes. It will also earn a degree of ‘relationship capital’ with customers.

When it comes to DPDPA compliance, businesses cannot afford half-measures. Among the new-age Consent Management Platforms, Concur – Consent Manager stands out as one of the top CMPs in India, consistently ranking among the best consent management solutions available today. Its combination of real-time tracking, revocable permissions, secure audit trails, and easy integration makes it the preferred solution for enterprises across sectors.

Disclaimer: This blog is intended for informational purposes only and is based entirely on data publicly available on the internet as of date of publication. The platforms and tools mentioned here are listed in general order and not according to any ranking, rating, or preference. The information provided does not imply any endorsement, certification, or official recognition by the Government of India, the Data Protection Board, or any regulatory authority under the Digital Personal Data Protection Act (DPDPA), 2023. The features and capabilities of the software tools may change over time, and organizations are advised to independently verify details and consult legal, compliance, or data protection professionals before making any business or legal decisions.
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